The researchers found that being interrupted by co-workers can negatively affect the brains of distracted workers, reducing job satisfaction. But social interaction with an “interrupter” can also increase connectedness. This sense of connectedness, in turn, leads to greater job satisfaction.
“We find that interruptions can help individuals from an interpersonal perspective – people feel like they belong when others come and talk to them or ask them questions, even if they are distracted from their tasks,” explains researcher Heather Vough.
Curious about how managers should approach this? Then click on the next page!
